Last updated: 22 September 2026
This policy explains how Hannah Jayde (ABN 56 211 863 589), a sole trader operating [website URL], collects, uses and protects personal information.
1. Information we collect
Contact/enquiry form details: name, email address, phone number, and the content of your message
Correspondence you send by email
If you subscribe to our mailing list: name and email address
Automatically collected data when you browse the site: IP address, browser and device type, pages viewed, and referring site, via [Google Analytics]
2. How we use it
To respond to enquiries and provide quotes
To deliver services under any agreement you enter with us
To send updates or marketing communications, only if you've opted in
To understand and improve how the website is used
To meet legal and tax record-keeping obligations
3. Cookies
This site may use cookies for analytics and basic functionality. You can disable cookies in your browser settings, though some site features may not work as well as a result.
4. Sharing your information
We don't sell personal information. It's only shared with service providers who help run the business (for example, website hosting, email, and [analytics/newsletter provider]), and only to the extent needed for them to do that job. We'll also disclose information if required by law.
5. Overseas storage
Some of the tools above store or process data on servers outside Australia (for example, US-based hosting or email providers). By using the site, you consent to this transfer.
6. Security
We take reasonable steps to protect personal information, including using secure, password-protected platforms. No method of storage or transmission online is completely secure, and we can't guarantee absolute security.
7. How long we keep it
Personal information is kept only as long as needed for the purpose it was collected, or as required by law (for example, Australian tax law generally requires financial records to be kept for five years).
8. Access and correction
You can ask what personal information we hold about you, or request a correction, by emailing hello@hannahjayde.com.au.
9. Complaints
If you have a concern about how your information has been handled, contact us directly first. If it isn't resolved, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Third-party links
The site may link to third-party platforms, including social media. Those sites have their own privacy policies, which we don't control.
11. Children's privacy
This website isn't directed at children, and we don't knowingly collect personal information from minors.
12. Changes to this policy
This policy may be updated from time to time. The date above shows the last revision.
13. Contact us
Hannah Jayde
ABN 56 211 863 589
hello@hannahjayde.com.au
